Frequently Asked Questions
We know there are a lot of questions that come with booking your wedding hair and makeup, and we've gathered our most frequently asked and put them on one convenient page. Don't see your question? Never hesitate to send an email or a phone call our way.
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Q: Do you travel on-site to hotel, venue or place of residence?
A: Yes, we do. We travel to almost anywhere you need us to be. If the venue is outside of the Temecula Valley, there will be a travel fee. Q: Do you require a deposit to hold the wedding date? A: Yes, we require a 30% of total balance retainer fee to reserve the date. Q: Do you travel on-site to the ceremony for touch-ups? A: Generally you will not need touching up after we have provided services, however, we do provide you with a touch-up lipstick for you & the bridal party to take with you. In the event that you request we stay, please inquire for additional rates. Q: I have a rather large bridal party, can you handle everyone? A: Amy & Tessa come as a duo and do have assistants available to help with prep work, however, we do not have a 'team' of 'additional artists' that can serve as extra hands. The assistant fee is also applicable when either Amy or Tessa are tasked with providing a second set of services to streamline the wedding day. Q: Do you charge for a Preview Session? Do you think it's important? A: Yes and yes. A preview session is as important to us as the wedding day. Just as much knowledge and talent goes into your preview session and we want you to have the best experience possible for both days. Q: Do you have a minimum requirement of services? A: Yes, we do require a 8 service minimum. [Hair = one service, makeup = one service] Q: Do you charge a travel fee? A: There is no travel fee if within the Temecula Valley. (Menifee, Murrieta, Temecula areas) For servicing areas after 15 miles from Wonderpin Studio, up to 2.5 hours of travel one-way (driving), a $3.50 per mile fee will be applied. (This is inclusive of both artists.) Destination Weddings: (4+ hours/Out-of-State) The bride is responsible for covering travel costs including, but not limited to the following costs for both artists: *flights r/t or fuel allowance r/t if driving, 2 night minimum of hotel lodging (same premises as bridal party is preferred, if applicable), baggage fees, transport to/from airport (if applicable), and ME & I allowance. For artists daily rates in addition to travel costs, please inquire. Q: When is my final balance due? Can everyone pay separately? A: Your final balance is due 30 (thirty) days prior to your wedding date. An invoice will be sent to your email for you to pay. We find most girls in the bridal party will either pay or Venmo the bride their balance, and the bride can pay us in one transaction. Q: Is your studio able to host my entire bridal party? A: Our boutique studio is approximately 200 sq. feet with 2 stations. If you had a smaller bridal party (1-4 people), we could easily accomodate. Any parties of 5+ would prefer to be in a hotel or on location. Q: I have an early morning ceremony/early 'be ready' time, can you accommodate my bridal party early in the a.m.? A: Yes! However, we do imply an "early morning" fee for all services, per artist, beginning before 7:00 am. If you have an early morning start time, inquire for additional early morning fee. |